Customer and Sales Support Specialist with English

Introduction

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Tasks

• Key contact for the Sales organization for Customer E-Catalogue and Portal related matters
• Provide B2B solution consultancy
• Guide Sales and implement optimal catalogue structure
• Drive Catalogue setup & maintenance in line with Sales and Customer requirements
• Implement catalogue product offering via virtual PC configuration
• Setup simplified deals. Setup users and user access
• Manages standard and simplified deal setup
• Provide customized portal training
• Provides guidance for Back Office teams with which a direct relation exists
• Supporting ongoing strategic projects by implementing, reporting and providing feedback

Expectations

A strong collaborator with excellent English

• customer skills and incredible focus on trust and credibility to influence action
• ability to build relationship across teams and cultures
• a unique voice and a talent to challenge status quo processes

An independent result-oriented professional with

• Drive & a creative power to meet continuous challenges of the role
• Proven problem-solving skills

A CSSM with

• Proven analytical skills coupled with willingness to continuously learn
• Proven technical skills to provide support to our sales teams
• Solid communication skills with direct customers and stakeholders (sales force and other sales support functions)
• Solid computer literacy, curious to work with various technical tools to gain efficiencies
• Typically, 1-2 years of experience, preferably in economics / completed university degree

Employer's offer

• Home office/hybrid home office opportunities