German-Speaking Technical Support Analyst - Student position
1 850 Ft/óratranscosmos (TCIS)
Position: German-Speaking Technical Support Analyst
Employment Type: Student contract
Base Location: Debrecen, Hungary - ONSITE POSITION
Hours: 20-24 hours/week
Work hours for students: At least 20 working hours (without breaks) per week
Working hours: Monday - Friday: 09:00- 18:00
Breaks:
- 4 hours: 15 minutes
- 6 hours: 30 minutes
- 7 hours: 45 minutes
- 8 hours: 1 hour (1x30 mins, 2x15 mins)
Requirements
- active student status
Language:
- Good command of written and spoken German (C1) and English (B2).
- Taking ownership of customer issues reported and seeing problems through to resolution.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve hardware / software issues.
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Provide prompt, reliable, and accurate information to customers while maintaining effective communications by adjusting to the pace and technical level of the customer.
- Help customers with information about the products and services, using relevant call handling protocols outlined in the Procedures.
- Responsible for ensuring contact resolution in a timely manner, while maintaining the highest level of quality in every customer interaction
- Assist customers or escalate service-related issues to the appropriate department in accordance with the client’s processes and procedures.
- Ensure compliance to customer Data Privacy and Security Policy
- Communicate positively with team members, customers, and other partners.
Skills / Attributes Required
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Technical:
- Good Knowledge of Microsoft Office products
- Knowledge of wireless local-area network (WLAN)
- Strong affinity to electronics and technology
- Knowledge of Bluetooth technology
- Extensive knowledge of hardware / software trouble shooting
Benefits
Salary: 1,850 HUF gross/hour (over the age of 25 tax rate is 15%, under 25 no taxes)
Az állásajánlat közzétéve 2 hónappal ezelőtt
Hasonló hirdetések, amelyek érdekelhetikA(z) German-Speaking Technical Support Analyst - Student position alapján: Debrecen állásajánlat
- As a Technical Support Analyst, your main responsibility will be to provide exceptional frontline customer and technical support through various... ...while maintaining top-quality interactions Communicate positively with team members, customers, and other partners Provide...Német nyelvtudássalFőállás
HSA Kft.
Debrecen10 órája - ...As a Technical Support Analyst, you will be primarily responsible for providing frontline customer... ...and Security Policy • Communicate positively with team members, customers, and other... ...Good command of written and spoken German (C1) and English (B2). Benefits...Német nyelvtudással
- ...French - Speaking Technical Support Analyst Working hours: 9:00-18:00, included 1 hour break Type: Full-time Location: DEBRECEN, Hungary... ...customer Data Privacy and Security Policy • Communicate positively with team members, customers, and other partners. Requirements...Ajánlott
- ...Feladatok As a Technical Support Analyst, you'll provide frontline support in FRENCH via phone, chat, and email. You will also need ENGLISH... ...with data privacy and security policies. Collaborate positively with team members and other departments. C1 level or fluent...AjánlottDebrecen18 órája
- ...Bevezető We are looking for a motivated IT Technical Support Analyst to join our team. This is a great opportunity for recent graduates or individuals starting their IT careers. You will provide technical support to users at various operational centers. Feladatok...AjánlottDebrecen14 napja
- ...Technical Support Analyst - Debrecen Csatlakozz egy innovatív vállalathoz, amely összekapcsolja a legmodernebb robotmegoldásokat az okostelefonok világával! Ha érdekelnek a jövő technológiái, mint a hangvezérlés és az arcfelismerés, náluk a helyed: bővülő csapatukba...Német nyelvtudássalFőállásHosszú távú
- ...partner company for the following position: Customer Solutions Specialist with GERMAN language skills If you are... ...and service information. Solve technical problems, collaborating with Level... ...nyújtunk / Offer 100% Home Office support. Permanent contract. Cafeteria...Német nyelvtudássalFőállás
HSA Kft.
Debrecen10 órája - ...Day-Shifts Languages: GERMAN & English About... ...including Customer Support services in German, French... ...technology, people and can speak advanced German AND... ...providing Customer Support, Technical Support and E-commerce... ...or equivalent • Positive and enthusiastic personality...Német nyelvtudással
- ...are highly appreciated incitement and support in acquiring skills and certificates (e.... ...Scrum, Contract & Claim Management) and technical certs (e.g. Azure, AWS, GCP, VMware), as... ...skills, a strong B2/C1 level German and English exceptional presentation...Német nyelvtudással
- ...Weiterentwicklungen und Schnittstellen Arbeitsprozesse nach SCRUM Umsetzung von kundenspezifischen Konfigurationen Technischer Support und Administration von TypeMaster im operativen Betrieb Mitarbeit in einem internationalen Team Stakeholder-Management...Német nyelvtudással
- Do you have active student status and are dreaming of an amazing job? We... ...BMW Group. What awaits you? Supporting all activities within Plant... ...level of fluent English skills in speaking and writing. Hungarian language knowledge. German would be an advantage. If you...DiákDebrecen11 napja
- ...communication skills Advanced Excel, Powerpoint knowledge Knowledge Management about Incident Management Process TSI German skills - fluent speaking for customer communication mandatory English - fluent speaking for customer communication mandatory Additional...Német nyelvtudással
- ...Technical Writer Leírás We are looking for Technical Writer colleague to work in Debrecen for our reliable, dinamically developing... ...corporate culture Hybrid work schedule Cohesive, supportive community Stabil, reliable company background Carrierpath...Főállás
Trenkwalder
Debrecen20 napja - ...As an AI & Business Analyst / Consultant Intern you... ...for clients Prepare technical reports by collecting,... ...database management Support and maintain existing... ...Compensation: Non-paid / Students' scholarships... ...Remote (work from home) position. Note : Due to the...DiákRészmunkaidő
- ...Delivery and support associate Job Req ID: 39502 Posting Date: 18 Sep 2024 Function... ...job matters: We are looking for a Technical Service Professional who will be a valued... ...diversity and inclusion and believe in making a positive impact. We connect for good by...
- ...and market data. Keeping up to date with market developments, new investment products and any other areas that affect markets. Support in coordinating all functional departments related to the construction, operation and management of overseas facilities....Debrecen18 órája
- ...looking for a Senior Business Analyst/Requirements Engineer to... ...translate business needs into technical specifications Conduct stakeholder... ...Provide ongoing project support and maintain comprehensive documentation... ...IREB/CPRE certification German language Additional...
- ...and your individuality are what drive us forward. As a Launch Support Specialist , at BMW Group Plant Debrecen you're a crucial part... ...Professional proficiency in English and Hungarian is required. German language knowledge would be an advantage. High flexibility and...
- ...incident / problem tickets Initiate and lead technical conference calls Coordinate efforts of... .../ topics Qualifications German and English language knowledge: B2/C1 Experience in 1st/2nd level support/incident/change management etc. ITIL knowledge...
- ...individuality are what drive us forward. As a Technical cleanliness specialist at BMW Group... ...Engineer for technical cleanliness to support our Quality team in the Quality Department... ...and Hungarian knowledge is a must, German is an advantage. What do we offer?...
- ...tasks: Managing change requirements for technical documentation (CMM), verifying the... ...third-party contractors Contacting the German Technical Publication team in regards to... ...criteria before they are released and also support technical illustrators to select...
- ...field is looking for a talented, experienced professional to join its growing project in Debrecen. If you gained experience in Technical Support or Service Desk field then this the perfect opportunity for you! Main responsibilities: Provide Support through different...
Hays Hungary Kft.
Debrecen16 napja - Szárazföldi- és légi szállításban, valamint raktárlogisztikai szolgáltatások területén piacvezető partnercégünk számára keressük SAP Operation Suppor kollégánkat, Debrecenbe. Ha szimpatikusak az alábbi feladatok, és úgy érzi, Ön lenne a megfelelő személy a pozícióra, küldje...Főállás
Work Force Kft.
Debrecen10 órája 1 850 Ft/óra
...Currently we have one open positions, a French Speaking Customer Service... ...TRAINING: For this position we hold a 10-day training... ...Responsible for handling customer support and technical-support related questions... ...Policy • Active or passive student status (full-time studies...DiákMŰISZ ISKOLASZÖVETKEZET
Debrecen2 hónappal ezelőtt- Zöldmezős beruházás keretein belül épülő innovatív technológiával foglalkozó partnercégünk debreceni gyáregységéhez IT Business Analyst munkatársat keresünk. Informatikai rendszerek bevezetése, testre szabása, folyamatos kapcsolattartás a különböző társosztályokkal (HR...Főállás
HUNAM Personnel Solutions Kft.
Debrecen10 órája - ...Position: Customer Care Specialist with German Location: Hungary Work arrangement: remote Employment type... ...through phone email and live chat support channels Navigate internal and... ...Experience in Customer Support and technical support especially with a help...
- ...gesucht. Aktuell arbeiten unsere Teams an einigen Standorten in Deutschland sowie in Ungarn und in der Slowakei. Als Business Analyst/Solution Designer bist Du spezialisiert: in der detaillierten Analyse und Erfassung von Geschäftsanforderungen in der Erarbeitung...Német nyelvtudással
- ...updating documents Participation in projects and meetings Who we are looking for: Good communication skills in English or in German Independent use of Office programs University degree Willingness to travel Openness to intercultural work ~ Work...
- ...Job Summary As a Customer Support Representative, you will act as the primary liaison... ...answering general questions about the supported software.Reach out to customers to schedule... ...Service experience (ideally supporting technical products within SSC/Contact Centre)...
- ...the Company: Transcosmos is an international leader in Business Process Outsourcing (BPO) services, including Customer Support services in German, French, Italian, Spanish, Portuguese, Polish and English. We employ over 50,000 staff worldwide and support amazing...
