Lead UX Researcher

Join a leading SaaS provider to help them solve challenging problems and play a central role as a Lead UX Researcher in their product development processes. 

The future colleague will be responsible for overseeing the implementation of UX research methodologies and findings among other researchers and designers, working closely with teams across the entire organisation to help them improve their product.

This role reports directly to the Chief Product Officer. 

Lead UX Researcher

Tasks

• Identify and champion research opportunities that enhance their product and user experience. 
• Present compelling findings and insights to stakeholders, influencing product development and decision-making.
• Define and implement their UX research process, fostering collaboration and knowledge sharing within the team. 
• Conduct in-depth qualitative and quantitative research throughout the product development lifecycle and UX design processes.
• Strategically plan and execute a variety of research methods, including focus groups, surveys (quantitative and qualitative), card sorting, participatory design workshops, heuristic evaluations, cognitive walkthroughs, and A/B tests.
• Mentor and guide their UX Research team, helping them discover and propose actionable solutions to user needs. 
• Be a strong advocate for users, effectively communicating research insights to inform product development and design.
• Stay ahead of the curve on new research methods and trends, educating and empowering the team.
• Combine data-driven and user-centric methodologies to achieve superior results.
• Educate colleagues across the organization about the value and impact of UX research.

Requirements

• 5+ years of hands-on experience in UX research within a product development organization.
• Proven experience in managing and leading teams.
• Exceptional communication skills with a demonstrated ability to present complex research analysis clearly and persuasively.
• In-depth knowledge of a wide array of user research methods.
• A strong sense of independence, ownership, and initiative, with the ability to self-direct your work, define execution strategies, and meet deadlines.
• English proficiency is required; German is a plus.

Offers

• Competitive base salary with a wide range of extra benefits, like: 
• Cafeteria,
• annual bonus,
• Medicare private health care,
• gym subsidies,
• company mobile,
• training budget,
• flexible working hours,
• home office opportunity.

Workplace