Data Operations Callback Analyst with German language

Job Description:

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.

It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you'll be fully connected into the world of bp. You'll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There's a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we're with you.

Join our Team and advance your career as a

Data Operations Callback Analyst with German language

In this role you will ensure master data procedures are accurate and in compliance within BP's systems and in accordance with business Service Level Agreements (SLAs, i.e. Turnaround Time). You will perform regular data checks to ensure values are aligned with input sources and across the various fields in SAP ECC.

You will work as part of a team, responsible for a wide range of business services. Our core principles lie in one team and striving to deliver the best services we can. We have a core backup structure which enables us to streamline work and keep performing in every circumstance.

In this role You will:

• Be the centre of expertise for FBT Europe in our ERP systems (SAP, Salesforce) and components of various Satellite systems through the process of analysis, investigation, and coaching.
• To create and maintain various master data elements across the NIKE SAP ECC To create and maintain various data elements that support quality master data across the organization
• To perform regular data checks to ensure values are aligned with input sources and across the various fields in ECC
• Maintain the data portfolio across different systems
• Manage the SAP ECC iDoc handler, Use iDoc handler data and the incoming requests
• Collaborate with participants including external and local teams to manage workload. Follow mapping- and other input files, as appropriate
• Completion of requests in various systems
• Coordinate with various groups within the organization for required and specific information in respective stages of data maintenance
• Generate, review and action data validation reports (based upon agreed schedule for the particular data element). Validate reports with other groups on request
• Trouble-shoot material related failures throughout the planning and execution process
• Identify and implement improvements to data governance processes to reduce the number of errors occurring and minimise rework
• Develop, maintain, and enhance VBA-based tools to support efficient request handling, exception management, and operational reporting.
• Reduce manual intervention and mitigate data accuracy risks by standardising and automating Excel-based data processes.
• Design, implement, and maintain automated workflows to support end-to-end data operations processes, including request intake, approvals, notifications, and data handoffs.
• Integrate ERP systems, SharePoint, email, and other enterprise platforms to ensure timely, traceable, and compliant execution of data maintenace activities.
• Develop, maintain, and enhance operational dashboards and reports to monitor data quality, performance KPIs, workload trends, and process effectiveness.
• Transform and model data from various source systems to deliver accurate, reliable insights for operational reviews and management decision-making.
• Coordinate and provide expertise for change functions such as regression testing, change request, design forums and system rollouts
• Analyse the root cause of errors
• Create, document, review and update procedures where required
• Proactively maximise the benefits delivered by BP's core systems by optimising system usage and output
• Contribute to the development and maintenance of KPIs and consistently deliver on targets set
• Supporting the management decisions to deliver strategy enabling
• Application of tools & processes - Apply and promote within the team the appropriate tools and processes for planning, risk management, and scheduling
• Continuously review the reporting process and tools, see opportunities for improvement, recommend changes and support implementation
• Regularly track and resolve outstanding master data management issues. Based on agreed trigger points, further raise to higher levels of authority for solution or direction and feedback.
• Identify and contribute to the improvement of defective trends or areas of process performance weakness in the end-to-end process.
• Contribute towards the data enrichment process for the data sub-tower on a continuous improvement cycle.
• Identify the operational gaps, review processes and create standard and compliant procedures and protocols where it is crucial.
• Identify and carry out Continuous Improvement initiatives and provide support to Analysts in CI methodology and run the project if it is required.

What You will need to be successful:

• Bachelor's degree in a related field, or equivalent
• Strong PC skills, including Microsoft Office applications with the ability to navigate and use various software applications
• Proficiency in data management
• Excellent relationship building and communication skills
• Passion for data accuracy with a good understanding of end-to-end impacts of data elements
• Fluency in English and German
• Experience and expertise in Master Data activities
• Ability to work under pressure
• Understanding of CI principles and ability to apply and drive solutions
• Self-motivated and able to see activities through to completion
• Excellent organizational and time management skill

Desirable criteria

• Higher education would be advantageous
• Knowledge of data administration systems and QA/QC activities, as well as associated compliance requirements
• SAP experience
• Minimum 1-3 years of relevant work experience

At bp, we provide the following environment & benefits to you:

• Different bonus opportunities based on performance, wide range of cafeteria elements
• Life & health insurance, medical care package
• Hybrid working arrangement aligned with team arrangements and business needs
• Opportunity to build up long term career path and develop your skills with wide range of learning options
• Celebrate in bp's success. You may be eligible to join bp's Global ShareMatch plan. This non-contractual benefit lets employees buy bp shares and receive matching shares, in line with plan rules
• Family friendly workplace e.g.: Extended parental leave, Mother-baby room
• Employees' wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program
• Possibility to join our social communities and networks
• Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment

bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!

At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees' lives that are meaningful, so we offer benefits to enable your work to fit with your life.

Disclaimer: Please note that, according to Hungarian law (2012/I. 113. §), mothers or single parents caring for a child under three years of age cannot be employed in night shift positions.

Travel Requirement
No travel is expected with this role

Relocation Assistance:
This role is eligible for relocation within country

Remote Type:
This position is a hybrid of office/remote working

Skills:
Accounting Processes and Financial Systems, Analytical Thinking, Analytics, Business process control, Business process improvement, Commercial Acumen, Customer centric thinking, Digital Automation, Digital Fluency, Financial Reporting, Internal control and compliance, Stakeholder Engagement

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.