French Customer Service Agent - Entry Level

Work Arrangement: Remote position (role to be performed from Greece)
Relocation Requirement: Mandatory – paid relocation package offered
Contract: Full-time
Languages: French (fluent or native)

Position Overview

Our client is recruiting French-speaking Customer Service Agents for a remote customer support role. The position is open to entry-level candidates and requires relocation to Greece prior to employment commencement.

Key Tasks

• Provide customer support in French via telephone, email, and online communication channels

• Handle service requests and questions in accordance with defined guidelines

• Identify and resolve customer issues efficiently

• Accurately document cases and actions taken in internal systems

• Adhere to service level agreements and quality requirements

• Escalate matters when resolution cannot be achieved at first contact

Candidate Requirements

• Fluent spoken and written French

• Good working knowledge of English (level B2)

• Previous customer support experience is not required

• Comfortable working with computer-based tools and systems

• Strong communication and analytical skills

• Ability to perform duties independently in a remote setting

• Willingness to relocate and reside in Greece

Employment Conditions

• Full-time employment contract

• Structured onboarding and training program

• Remote working setup from Greece

• Paid relocation package

• Benefits in line with applicable local employment laws

Equal Employment Statement

All applications will be assessed fairly based on qualifications and job-related criteria.