German Speaking Logistics Customer Support Specialist
Providing support via phone, email and chat for customers regarding shipment and delivery enquiries
Tracking parcels, investigating delivery issues
Coordinating with operational teams for the most optimal resolution
Managing customer cases, delivery amendments and records
Ensuring customer satisfaction and professional service
Strong language skills in German (C1) and English (B2)
Excellent communication skills
Customer-focused mindset
At least finished High School education
Willingness to work in two shifts (08:00-16:30; 11:30-20:00)
Experience with CRM, ticketing platforms
Previous experience in customer service, logistics support or other relevant positions
Modern working environment
Cafeteria
Option for hybrid workmode after 1 month
Az állásajánlat közzétéve Egy hónappal ezelőtt
Több mint 500 000 magyar
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Hasonló hirdetések, amelyek érdekelhetikA(z) German Speaking Logistics Customer Support Specialist alapján: Budapest állásajánlat
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